Delivery Information

CRYSTAL_CHARCOAL uses Registered Australia Post Regular for domestic orders. We offer FREE shipping on all orders Australia wide. Shipping number available upon request. Please note that we currently do not offer Express Post.

Delivery Information:

Melb, Syd, Brisbane Metro: 1-3 working days

Adelaide Metro: 3-5 working days

Perth, Darwin Metro: up to 5 working days

All other areas: 5-7 working days

International delivery orders vary. Upon checkout, use the shipping calculator to calculate your total shipping cost. To get an estimate on how long delivery will take for international orders, please use the Expected Delivery Date Calculator.

You have 10 days to return your item from the date you receive it. Please note that if the seal has been ripped, we cannot issue you a refund.

Return Address
PO BOX 2031 Greenvale
Victoria, Melbourne Australia